Delete your data – Chess Run

App: Chess Run · Developer: morithm studio (Mohammed Sayed Mahmod)

Chess Run does not need a player account. Most data stays only on your device. For server-side data you have the following options.

Delete a parent account

1. In the app, open Settings › Parental controls and sign in with your PIN.
2. Tap “Delete parent account”, enter your PIN and tap again to confirm.

Deleted immediately: email address, permissions, PIN hash, all sessions and pending confirmations, on all linked devices. Hashed abuse counters expire after at most 24 hours.

Delete shared gameplay diagnostics

1. In the app, open Settings › Gameplay diagnostics.
2. Turn off “Share diagnostics with developer”.

Uploads stop immediately and the app requests deletion of all diagnostic events on our server. A hash of the revoked credential is kept without any game data as a block marker. Without withdrawal, raw server data is deleted automatically after 30 days. If you also turn off gameplay diagnostics, the local diagnostic files are deleted too.

Request deletion by email

If you no longer have the app or have forgotten your PIN, write to help@morithm.de with the subject “Chess Run data deletion”:

• for a parent account: the parent account's email address (please write from exactly that address)
• for diagnostic data: approximate time period and device model; we delete what we can clearly match

Do not send PINs, passwords or full purchase receipts. We confirm deletion within one month.

Local data

Game progress, settings and age group are stored only on your device. They are deleted when you uninstall the app, unless your operating system keeps its own backup.

What we have to keep

Once purchases are enabled, we keep transaction data (transaction ID, product, times, refunds) for the statutory retention periods of up to 10 years. This data contains no names or email addresses. We delete support messages at the latest 24 months after the last message.

More details in the privacy policy.